Ordering

All of our interior lights are available for purchase at our Etsy shop.  Go to khalima.etsy.com


To order custom pieces: Please contact us with your custom request. We will return your inquiry either by email or phone, which ever you specify, within 48 hours. We are happy to entertain design requests from our clients, or to design a custom fixture for you. If you are in the local Charleston area, we are available to meet with you at your residence or place of project in order to design something that is perfectly suited to the project’s architecture and your personal style. For non-local clients, we may request digital images of your place of project to aid us in designing your fixture. Communication with us as we design and build your fixtures is a huge part of our custom process. We want you to be not only satisfied, but enthralled with the lighting we create for you. Therefore, every care is taken to ensure that what we are going to build for you is to your specifications and liking. Further details of custom orders will be discussed after initial contact is made.

Our Ordering Policies:
1) Lead times for our catalog items usually run between 6-8 weeks. This is only an estimate, and if, for any reason, it is anticipated that more time is needed to build your fixture, you will be contacted as soon as possible. Custom request fixtures will have varying lead times, dependent upon the amount and complexity of the project. You will be given an estimated lead time quote during the design phase, but please keep in mind that this is only an estimate.
2) Shipping is via USPS, insured, unless otherwise requested or required due to size. Some custom fixtures may require crating, and the charges for this service will be included in your shipping quote. Once your item has shipped, you will be notified via email and provided with a tracking number and estimated delivery date. For local clients in the Charleston area, personal delivery or pick up of fixtures will be arranged.
3) Damages are to be reported to us within 48 hours of receipt. Damaged fixtures must remain in their original packaging to file a claim with the carrier. Please do not install the damaged fixture. Installation assumes full acceptance of fixture. We want your light to be beautiful and completely operable just as much as you do, so if there are any concerns once your fixture is installed, please feel free to contact us.
4) Because every fixture we build is made-to-order, all sales are final. Please rest assured that every care is taken to ensure that what we build for you will be to the specifications agreed upon prior to order finalization.
Please contact us to begin the custom ordering process.